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F.A.Q.
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Q: Am I able to return my plotter/cutter for a refund or exchange for any reason?
A: There are NO REFUNDS OR EXCHANGES of any kind on our cutting machines. If the cutter is damaged in transit, does not work upon arrival, or is defective in any way......we can exchange the cutter for the same item. Do to companies purchasing plotters in the past, only to complete a vinyl job, then return the machine.....we no longer offer refunds or returns on our cutter/plotters.
Q: Am I able to return my collection for a refund or exchange for any reason?
A: There are NO REFUNDS OR EXCHANGES of any kind on our collections. If the software is damaged in transit or does not work upon arrival we can exchange the software for the same item. Do to the large amount of software piracy, we, like most companies, do not offer refunds or exchanges on our digital files. Sorry for any inconvenience this may cause.
Q: What am I ALLOWED to do with the artwork from this site?
A: You can use our products on designs that you are working on such as signs, vinyl, logos, t-shirt designs, posters, digital art, web sites, etc. If it's a printed product, it's alright to use our vector packs. If a client hires you to design something, it's OK to use our products in their design. It's OK to design a t-shirt and then later sell that shirt as part of a clothing line. These are how our products are supposed to be used.
Q: What am I NOT allowed to do with items downloaded from this site?
A: You are not allowed to resell, repackage, share, give away, or redistribute our products in any way, for free or sale. For instance, taking a skull, recoloring it red, and uploading it to your website for your visitors to download the original vector form, or even a high resolution image, is prohibited. Basically you are not allowed to make available the original source files.
Q: Will these work with MAC and PC?
A: Yes, these vector files work on both MAC and PC.
Q: How do I import the images into my software to use?
Corel Select "FILE" Select "IMPORT" Select "PS,PRN,EPS" or "AI" as type of file Select Drive & Directory (your Cd-Rom) and locate the file you wish to merge Select the file Click on "OK
Gerber From the Composer module Select "FILE" Select "IMPORT" From IMPORT OPTIONS Screen Select "OPTIONS" From OPTIONS Screen Turn "IGNORE STROKE ONLY DATA" OFF Turn "USE PROCESS COLOR FOILS " ON From IMPORT Screen Select "IMPORT" Choose EPS (Encapsulated Postscript) as file type Select "FILE" Select "OPEN" Select Drive & Directory (your CD-Rom) and locate the file you wish to import Click on "OK" Click on "CONVERT"
Adobe Select "FILE" Select "OPEN" Select "AI" as type of file Select Drive & Directory (your Cd-Rom) and locate the file you wish to open Select the file Click on "OK"
NOTE: Illustrator operates on a specific page size, thereby limiting the size you can resize to.
You will not be able to resize the vehicle up 2000% because of limited page size.
To solve this problem, you can work on the vehicle at the 1:20 scale and to find your final dimensions multiply measurements by 20.
Anagraph Select "FILE" Select "IMPORT" Select "Adobe Illustrator EPS,AI" as type of file Select Drive & Directory (your Cd-Rom) and locate the file you wish to merge Select the file Click on "OK"
Casmate Select "FILE" Select "IMPORT" Select "EPS" Select Drive & Directory (your Cd-Rom) and locate the file you wish to import Select the file Click on "OK"
Troubleshooting Select "Group All" from the Hypergroup Menu Click COUNTERCLOCKWISE from the HYPERGROUP Menu Click on the Sort Button or select "Sort" from the Miscellaneous Menu Click on the PREVIEW Button With the Pointer Tool, select the black layer in front of the image and delete it Click on the "Set Color" Button and choose "Set Color" from the Edit Menu With the Paintbrush Tool, paint the body (and Door(s)) the color you wish the vehicle to be. With the Pointer Tool, select the body and doors you have just painted and arrange them "to back". (Edit Menu/Arrange/Send to back)
NOTE: Any other black images, e.g. doors, bumpers, mirrors may be duplicate shapes and as such, may be deleted. Some shapes may need to be sent to back. When printing a white vehicle you must place a thin black outline around the body and door(s) of the vehicle.
Flexisign Select "FILE" Select "MERGE" Select "EPS" as type of file Select Drive & Directory (your Cd-Rom) and locate the file you wish to merge Select the file Click on "OK
SignLab Select "FILE" Select "OPEN" Select "AI" or "EPS" as type of file Select Drive & Directory (your Cd-Rom) and locate the file you wish to open Select the file Click on "OK
Sign Wizard Select "FILE" Select "IMPORT" Select "Adobe Illustrator EPS,AI" as type of file Select Drive & Directory (your Cd-Rom) and locate the file you wish to merge Select the file Click on "OK"
Didn't find the answer to the help you needed? Email us with any questions you may have.
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